
Sana Commerce Insights gives you the power to:

One such program is Sana Commerce Insights (SCI), which allows you to have a clear overview of your commercial data and is built standard into Sana Commerce Cloud. But there are certain programs with algorithmic analysis features that allow you to break down the data into understandable insights. Once you have all of this information, the next question is what you should do with it? Analysis and synthesizing data to come up with a conclusion can be another minefield to navigate. How can you analyze consumer insights in marketing? Particularly when it comes to search engine rankings, you get a very clear result as to how you are comparing against your competitors on certain keywords relevant to your business. This brings us to a separate benefit of consumer insights: They give you a unique overview of how you can benchmark yourself against other organizations beyond just sales and revenue. You can set up alerts for trends and competitors to keep up-to-date on what your target audience is looking for. This is where search engine trends and social media can help. Consumers and businesses alike are moving to a digital-dominant model that allows for more accurate insight measurement.Ĭonsumer intelligence can play a vital part in identifying the features that your customers are looking for and help you explore needs that remain unmet by your competitors. They analyzed thousands of published articles and search statistics to boost their own content profile.Īs stated above, consumer insights can make or break a successful marketing strategy. In light of the COVID-19 pandemic, this reliance on data monitoring has only become more common throughout all industries. Content marketing research: To support marketing and PR efforts, an up-and-coming information security firm wanted to do content research on multiple businesses to better understand what keywords could be used and what their audience would be most engaged with from a thought leadership angle.This company accomplished this by segmenting their audiences, studying analytics from their different web stores and online outreach surveys. They wished to come up with separate value propositions and messages for each of these two markets. Customer value segmentation: A leading delivery and courier service recently found that they needed to better segment their business depending on B2B and B2C contexts.They wanted to validate the customer journey by identifying key “moments of truth” and find places to capture customer engagement. They started by identifying popular touchpoints with customers and finding the weaker points where engagement fell off.
CONSUMER INSIGHTS FULL


The specificity of these tools is both a strength and a weakness.

CONSUMER INSIGHTS FREE
The basic arsenal of tools that companies tend to use are free or freemium tools like Google Analytics, YouTube Analytics, Google Trends, LinkedIn Analytics, Market Finder and Find My Audience. Consumer insights can help you discover that placement on the page, product information, SEO and many other factors contribute to your sales. For instance, you may assume that your customers prefer red shovels over blue shovels because you always sell more red shovels, but that might not be a correct assumption. Better yet, once you have aggregated this information, you can use it in your website design and structure to harness more results.Ĭonsumer insights in marketing also play an important role in trialing new programs within your business. Particularly, if it is a page where conversions happen, you can build a fuller, more complete conversion path with these metrics. For instance, session duration can tell you how long users stay on a page, but when you combine that with cursor or eye-tracking, you begin to understand what content is holding their attention. While some statistics can be used by themselves to determine something specific, more often than not, marketers use consumer insights in conjunction with several other types of consumer insights. An official consumer insights definition is elusive, but broadly it is any measurement that can be used to see and understand how consumers think and feel. It could be how long they view your page, what their eye behavior is when looking at your page, how much they order, what selections they pick, etc.
